Frequently Asked Questions

Everything you need to know about your Dora Larsen order, from sizing to sustainability.

How do I find the right size in Dora Larsen lingerie?

We recommend visiting our comprehensive Size Guide which includes detailed measurements for each collection. If you are between sizes, we generally suggest sizing up for our underwired styles for maximum comfort.

What is your international shipping policy?

We ship globally. Orders are typically processed within 1-2 business days. Delivery times vary by location, but most international orders arrive within 5-7 business days via our carbon-neutral shipping partners.

Can I return or exchange my items?

Yes, we accept returns within 28 days of delivery. Items must be in their original condition, unworn, and with all tags and hygiene seals intact. Please use our online portal to initiate a return or exchange.

How should I care for my delicate lace and silk pieces?

To maintain the longevity of your garments, we recommend hand washing in cool water with a gentle silk-friendly detergent. Avoid tumble drying and always dry flat in the shade.

Are your products ethically and sustainably made?

Sustainability is at our core. We use recycled lace, organic cotton linings, and work exclusively with ethical factories in China and Europe that ensure fair wages and safe working conditions.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer 'Buy Now, Pay Later' options through Klarna in select regions.